1. How long should I expect for my order to arrive during the COVID-19 pandemic?
The estimated delivery time may vary, but we are working diligently to minimize delays. Please refer to the product’s page and checkout for specific delivery estimates.
2. Are customs duties included in my order?
Customs duties are not included in your order, and they may apply depending on your country’s customs policies. Please check your local regulations for more information.
3. Can I track my order during shipping?
Yes, we provide order tracking services so you can monitor the status of your delivery.
4. Do you offer free shipping, and if so, how can I qualify for it?
Yes, we offer free standard shipping on many orders. To qualify for FREE express shipping, your order total must exceed USD$120, excluding specific products listed as exceptions.
5. Can I change my delivery address after placing an order?
To avoid any issues, please ensure your delivery address is correct at the time of purchase. If you need to make changes, contact our customer support team as soon as possible for assistance.
Standard Shipping Estimated Delivery Time (Working Days)
No. |
Direction to |
Standard |
Express |
1 |
Unite State |
7-15 |
3-7 |
2 |
Canada |
7-10 |
3-7 |
3 |
Mexico |
10-15 |
3-7 |
4 |
Thailand |
5-7 |
2-5 |
5 |
Israel |
7-10 |
3-7 |
6 |
Saudi Arabia |
7-10 |
3-7 |
7 |
Hong Kong (China) |
5-7 |
2-5 |
8 |
Korea |
5-7 |
2-5 |
9 |
Malaysia |
5-7 |
2-5 |
10 |
Singapore |
5-7 |
2-5 |
11 |
Turkey |
7-10 |
3-7 |
12 |
Japan |
5-7 |
2-5 |
13 |
Vietnam |
5-7 |
2-5 |
14 |
Indonesia |
7-10 |
4-7 |
15 |
Russia |
7-15 |
3-7 |
16 |
Ukraine |
7-10 |
3-7 |
17 |
United Kingdom |
6-9 |
2-5 |
18 |
Germany |
7-10 |
3-7 |
19 |
France |
7-10 |
3-7 |
20 |
Norway |
7-10 |
3-7 |
21 |
Spain |
7-12 |
4-7 |
22 |
Austria |
7-10 |
3-7 |
23 |
Belgium |
7-10 |
3-7 |
24 |
Switzerland |
7-10 |
3-7 |
25 |
Denmark |
7-10 |
3-7 |
26 |
Hungary |
7-10 |
3-7 |
27 |
Italy |
7-10 |
3-7 |
28 |
Luxembourg |
7-10 |
3-7 |
29 |
Netherlands |
7-10 |
3-7 |
30 |
Poland |
7-10 |
3-7 |
31 |
Sweden |
7-10 |
3-7 |
32 |
Finland |
7-10 |
3-7 |
33 |
Ireland |
7-10 |
3-7 |
34 |
Portugal |
7-10 |
3-7 |
35 |
Greece |
7-10 |
3-7 |
36 |
Brazil |
20 |
– |
37 |
Australia |
6-8 |
2-5 |
38 |
New Zealand |
7-10 |
2-5 |
If you need any further information, please don’t hesitate to let me know.
Email: support@shinevault.com
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